Live / Casino
From RTP and house edge to Asian handicap and KYC, this glossary covers the language of the lobby — so you can read a game card, check a information condition, or manage your Nagad or Rocket wallet without guessing what a term means.
Knowing what a term actually means changes how you use the platform. When you see volatility listed on a slot, you can judge whether that game suits your session length. When a information shows a rollover condition, you know exactly what account activity it refers to before you accept it.
Four practical families of terms and the lobby screens where you will encounter them most often.
Terms like RTP, volatility, RNG and house edge appear on individual game cards and in provider information panels. They describe how a game pays out over time and how unpredictable each round is — useful before you open a slot or table game.
Asian handicap, over/under, decimal odds and spread appear on the sportsbook board next to each fixture. Understanding these before you place a selection means you can compare markets across cricket, football and other categories without confusion.
Terms like e-wallet, pending, confirmed credit and transfer reference appear in your account wallet section after a Nagad, Rocket or Upay transaction. They describe the state of your funds at each step between initiating a payment and seeing it available for play.
Rollover, turnover, wagering requirement and eligible game appear in the terms attached to any active information. These define what account activity counts toward releasing a gameplay and which game categories qualify — always check these before opting in.
Plain definitions for the terms you will see most often across slots, table games and the live casino.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return to players over a very large number of rounds. A slot showing 96% RTP means, statistically, 96 units return per 100 wagered across its full cycle.
House edge is the mathematical advantage the platform holds on each game type. It is the inverse of RTP for slots and is expressed differently for table games — for example, a 2.7% house edge on European roulette means the platform retains 2.7 units per 100 wagered on average over time.
Volatility describes how a slot distributes its payouts. High volatility means wins arrive less often but tend to be larger when they do. Low volatility means smaller, more frequent returns. Medium volatility sits between the two. The game card or information panel usually states the volatility level.
A wager is a single bet placed on a game or market. Turnover refers to the total value of wagers placed over a period or within a information condition.
In slot games, a jackpot is the highest prize tier available in that title. A fixed jackpot pays a set amount stated in the game.
A live dealer game streams a real human dealer from a studio to your screen. You see the cards dealt or the roulette wheel spun in real time and place bets through the on-screen interface.
Definitions for the terms that appear on the sportsbook board, in your wallet, and across account verification steps.
Asian handicap is a betting format used mainly in football and cricket that removes the draw outcome by giving one side a virtual head start or deficit. A -1.5 handicap on a team means they must win by two or more goals for the selection to succeed.
Over/under is a market where you predict whether a measurable match statistic — total runs in a cricket innings, total goals in a football match — will finish above or below a line set by the sportsbook. You are not picking a winner; you are predicting the volume of a specific event in the game.
Rollover is the number of times you must wager a specific amount before funds linked to a information condition become withdrawable. A 5x rollover on a 500 BDT credit means placing 2,500 BDT in qualifying wagers. The information terms in your account panel state which games count and at what rate.
An e-wallet is a mobile-based payment account used to send and receive funds without a traditional bank card. At ab995, Nagad, Rocket and Upay are the verified e-wallet options.
KYC stands for Know Your Customer. It is the identity verification process an account holder completes to confirm their details match the payment method registered on the account.
Session and account controls are settings in your account that let you manage how you interact with the platform. They may include deposit caps, session time reminders and account pause options.
Seeing terms in isolation is one thing; understanding how they interact when you are actually navigating the lobby is more useful. Consider opening a slot from the K2 Summit Slots category. The game card shows volatility as high and RTP is listed in the information panel where the provider has made it available.
High volatility on the game card means plan for longer rounds between significant returns. Check the RTP panel before opening the game so your stake choice reflects the session pattern the title is designed around.
The Asian handicap line on a BPL fixture removes the draw and sets a margin threshold. Read the handicap value next to each side before selecting — the number tells you the exact winning condition for your bet.
Before accepting a information, open its terms in your account panel and locate the rollover figure and eligible game list. Confirm that the games you plan to play count toward the requirement at the stated rate.
After submitting a Nagad withdrawal, the wallet section shows a pending status until the transfer confirms. That status updates in your account transaction history — no action is needed from you while it reads as pending.
If a term in the lobby, a information condition or your account panel is not covered here or still reads as unclear, these are the routes available to reach the ab995 support team.
Open the chat icon from any page in your account to reach the support team directly. Use this route for quick questions about a specific term you have seen in the lobby or in a information condition.
The Help Centre in your account contains published articles on wallet actions, account verification steps and information conditions. Search the term you are looking for before opening a live chat to see if a detailed article already covers it.
For questions tied to a specific transaction, KYC step or account control setting, use the support form in your account settings. Include the term or screen reference so the team can respond with the relevant account detail.
Common questions about how the features behind these terms actually work on the platform.
RTP is shown in the information panel where the provider has made it available. Open the game card and look for the information or details tab before starting a session. Not every title exposes this figure — it depends on what the provider publishes.
Open the information section of your account while signed in. Active information show your current wagering progress against the stated rollover requirement. The eligible game categories and any rate adjustments are listed in the information terms on the same screen.
Go to the wallet section of your account, select deposit, and choose Nagad or Rocket from the payment options shown. Enter your registered mobile wallet number and the amount, then follow the confirmation steps displayed on screen to complete the transfer.
Pending means your withdrawal request has been received and is being processed. The funds have left your available balance but have not yet completed the transfer to your Nagad, Rocket or Upay wallet. The status updates in your transaction history once the transfer confirms — no resubmission is needed.
Go to the verification section in your account settings. The steps and document requirements are listed there. Follow each field and upload instruction shown on screen. Once submitted, the status updates in your account when the review is complete.
Account controls are in the settings section of your signed-in account. The options available depend on your eligible region and account configuration. Open settings and look for the account management or controls area to see what is currently active on your account.